Terms of use
Which Fasset company you contract with depends on the service and where you live: Fasset FZE for virtual asset broker-dealer services in Dubai, Fasset Labuan Limited for the card and the global user agreement, and Fasset Financial Services W.L.L. for customers in Bahrain.
Last updated . Version 1.0.
Which entity provides which service
This page is a plain-language summary and does not replace the agreements: where the two differ, the agreement applies. For the status of each company, see the licences by legal entity.
| Service | Contracting entity | Agreement on fasset.com |
|---|---|---|
| Buying and selling virtual assets in or from Dubai | Fasset FZE, licensed by VARA for Broker-Dealer Services (VL/23/07/002) | User Agreement |
| Fasset app account under the global agreement | Fasset Labuan Limited and Fasset Group | User Agreement Global |
| Fasset Card | Fasset Labuan Limited | Fasset Card Terms |
| USD account and USD IBAN | Fasset Labuan Limited. The service is powered by a third-party provider, name to be confirmed | Global VIBAN Services Terms and Conditions |
| Services for customers in Bahrain | Fasset Financial Services W.L.L. (CR No. 175702-1) | Fasset User Agreement Bahrain |
| Agreement names as published on fasset.com on 6 October 2026. | ||
Which customers each agreement covers is to be confirmed.
Using your account
To open an account you must be an adult, live in a country the service covers and pass an identity check, which Fasset runs with Jumio. The minimum age and the list of countries are to be confirmed.
You must give accurate information, use the account only for yourself and for lawful purposes, and keep your password, 2FA codes and recovery codes to yourself. Fasset never asks for them.
Fees, limits and changes
The page of fees and limits is the source of record for costs, with detail on the Fasset Card and Fasset USD account pages. How Fasset tells you about a change to fees or terms, and how much notice you get, is to be confirmed.
Suspension, closure and liability
An agreement can allow the company to pause or close an account, for example when an identity check fails or the law requires it, and it limits what the company is liable for. The grounds, the notice and the limits are in the agreement that applies to you.
The risks of virtual assets are set out in the risk disclosure.
Governing law and disputes
The governing law and the place where disputes are heard differ by entity and are to be confirmed for each. Before any formal step, follow the Fasset complaints procedure.
Documents in force
- User Agreement (Fasset FZE)
- User Agreement Global (Fasset Labuan Limited and Fasset Group)
- Fasset Card Terms (Fasset Labuan Limited)
- Global VIBAN Services Terms and Conditions (Fasset Labuan Limited)
- Fasset User Agreement Bahrain (Fasset Financial Services W.L.L.)
The version date of each document is to be confirmed. See also the privacy notice and the Fasset guides.
Check who is behind each service
Each Fasset company is listed with its regulator and its status.
- Virtual asset services in Dubai
- Fasset FZE
- Card
- Fasset Labuan Limited